turbotax icon
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

New Member

Irs letter

I got a 60 day letter Feb 14 and haven't heard anything it should have heard some something April 15.  The irs websites still says processing.  I just got 1 letter but when should I call.  My issue is be professional you tell me u need to review ok then let me know. If I'm late paying you you guys are taking the money the next day

2 Replies

Irs letter

TurboTax gets no information after you file your tax return.   Only the IRS controls when your refund will be issued.   The IRS has been severely backlogged for the past couple of years, so things can take longer.  If you are still seeing information on the IRS refund site, then continue to check that site.  You can try calling but it is very difficult to get through.


To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Irs letter

That 60 day letter was computer issued and if the return has not yet been processed another 60 day letter is probably in the mail and there is nothing you or anyone else can really do about it.   Log into your account on the IRS site and see if you can see any other information on your return :  https://www.irs.gov/individuals/get-transcript

Use your Intuit Account to sign in to TurboTax.
By selecting Sign in, you agree to our Terms and acknowledge our Privacy Statement.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing

Related Content

Manage cookies