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swestling01
New Member

Irs isn't taking my agi, but i am sitting here looking at my return. when i tried to look at irs returns on their site, they couldn't verify phone #with my provider

 
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Accepted Solutions
Trevor N
Level 5

Irs isn't taking my agi, but i am sitting here looking at my return. when i tried to look at irs returns on their site, they couldn't verify phone #with my provider

First, ensure that you are getting your AGI from the correct form and that you are entering it correctly:
https://ttlc.intuit.com/replies/3301618
If you are getting AGI rejects, then you will need to get transcripts to confirm your AGI. In some situations, you may need to file with a 0 as your AGI.
https://ttlc.intuit.com/replies/3302275
https://ttlc.intuit.com/replies/3301999
Otherwise, if you cannot correct an AGI rejection, you can file by mail:
https://ttlc.intuit.com/replies/4170366

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1 Reply
Trevor N
Level 5

Irs isn't taking my agi, but i am sitting here looking at my return. when i tried to look at irs returns on their site, they couldn't verify phone #with my provider

First, ensure that you are getting your AGI from the correct form and that you are entering it correctly:
https://ttlc.intuit.com/replies/3301618
If you are getting AGI rejects, then you will need to get transcripts to confirm your AGI. In some situations, you may need to file with a 0 as your AGI.
https://ttlc.intuit.com/replies/3302275
https://ttlc.intuit.com/replies/3301999
Otherwise, if you cannot correct an AGI rejection, you can file by mail:
https://ttlc.intuit.com/replies/4170366

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