turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Irs isn't taking my agi, but i am sitting here looking at my return. when i tried to look at irs returns on their site, they couldn't verify phone #with my provider

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

Irs isn't taking my agi, but i am sitting here looking at my return. when i tried to look at irs returns on their site, they couldn't verify phone #with my provider

First, ensure that you are getting your AGI from the correct form and that you are entering it correctly:
https://ttlc.intuit.com/replies/3301618
If you are getting AGI rejects, then you will need to get transcripts to confirm your AGI. In some situations, you may need to file with a 0 as your AGI.
https://ttlc.intuit.com/replies/3302275
https://ttlc.intuit.com/replies/3301999
Otherwise, if you cannot correct an AGI rejection, you can file by mail:
https://ttlc.intuit.com/replies/4170366

View solution in original post

1 Reply

Irs isn't taking my agi, but i am sitting here looking at my return. when i tried to look at irs returns on their site, they couldn't verify phone #with my provider

First, ensure that you are getting your AGI from the correct form and that you are entering it correctly:
https://ttlc.intuit.com/replies/3301618
If you are getting AGI rejects, then you will need to get transcripts to confirm your AGI. In some situations, you may need to file with a 0 as your AGI.
https://ttlc.intuit.com/replies/3302275
https://ttlc.intuit.com/replies/3301999
Otherwise, if you cannot correct an AGI rejection, you can file by mail:
https://ttlc.intuit.com/replies/4170366

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies