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tchesley01
New Member

Im trying to reopen my 2015 tax file to finish them and i cant pull up my information its encrypted and i cant locate my 2015 taxes

 
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SweetieJean
Level 15

Im trying to reopen my 2015 tax file to finish them and i cant pull up my information its encrypted and i cant locate my 2015 taxes

3 Replies
SweetieJean
Level 15

Im trying to reopen my 2015 tax file to finish them and i cant pull up my information its encrypted and i cant locate my 2015 taxes

tchesley01
New Member

Im trying to reopen my 2015 tax file to finish them and i cant pull up my information its encrypted and i cant locate my 2015 taxes

No because,its encrypted and can't be opened thats my issue how do I open it then??
macuser_22
Level 15

Im trying to reopen my 2015 tax file to finish them and i cant pull up my information its encrypted and i cant locate my 2015 taxes

Do you have the 2015 software installed on your computer?  If you are trying to open a xxx.tax2015 file then only the TurboTax 2015 program can read and open it.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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