If I paid for audit protection each filing year. How is it my 2022 taxes were held by the IRS for 2020 because of an error ...how is that possible?

[Bigmomma56]

My taxes were held for my 2022 filing year. I need to know how to add $6000.00 worth of expenses. How do I connect with a TurboTax expert seeing as though I paid for audit protection each year I've filed?

[xmasbaby0]

2020?  or 2022?   You are referring to both years.   Which year are you having an issue with?  Or is it both?

Did you get a letter from the IRS?

I RECEIVED A LETTER FROM THE IRS/STATE

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

(what the letters from the IRS mean)

I GOT A LETTER FROM THE IRS   

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

AUDIT SUPPORT

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

[Mike9241]

audit protection doesn't kick in until after you receive a notice from the IRS/state and follow the steps to notify

TaxResources, Inc., also called TaxAudit.com by calling 877-829-9695, or report your notice on their website at http://intuit.taxaudit.com/.  and it's not protection in the absolute sense.  the IRS can audit any return. all that this service offers is to handle the IRS/state notices. it may request you to provide additional info.  for example, you deduct $1000 for business-related travel. the IRS asks for proof. you can't provide it. then the IRS has the authority to disallow the deduction and bill you for the additional taxes, penalties and interest. there is not much, if anything, that TaxResources can do.