Did you use the Free Edition? If you filed a "simple return", you might have been eligible to file for free. The conditions to Free File are included below. You can check the recent transactions with your financial institution or you could contact TurboTax Customer Support directly and an agent can check to verify if there were any charges and if so, verify the form of payment (have the last 4 digits of the card you think might have been charged handy as you will be asked for them so they can verify the account number). Customer Support is open Mon - Fri 5 A.M. - 5.PM Pacific.
Simple tax situations covered in TurboTax Free Edition:
- W-2 income
- Limited interest and dividend income reported on a 1099-INT or 1099-DIV
- Claiming the standard deduction
- Earned Income Tax Credit (EIC)
- Child tax credits
Situations not covered in TurboTax Free Edition include:
- Itemized deductions
- Business or 1099-MISC income
- Stock sales
- Rental property income
- Credits, deductions and income reported on schedules 1-6, such as the Student Loan Interest Deduction
