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If I filed my taxes 3 months ago and still have not received them has anyone else been experiencing long waits for your taxes I'm so behind in bills I just need my taxes?

 
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2 Replies

If I filed my taxes 3 months ago and still have not received them has anyone else been experiencing long waits for your taxes I'm so behind in bills I just need my taxes?

A lot of people have been having very long waits if anything in the return requires manual review, or if one printed and mailed a paper return.   How did you file--did you efile, or did you choose to file by printing and mailing the return?

 

If you efiled, was the efiled return accepted for processing?  You can double-check by logging into Online TurboTax and looking at the Tax Home.

 

What is displayed for the status of your refund at the IRS "Where's My Refund" tool?

https://www.irs.gov/refunds

 

"I'm so behind in bills..."

        If you are having a financial hardship, you have a couple of options.   If the IRS WMR tool says it is "still being processed", you can phone the IRS to see if you can learn anything about the delay, but be warned the IRS is not easy to reach.   I have found that for me it was best to call just before closing time--about 6:50-6:55 PM and go through the steps below.  I figured a lot of folks would not call that close to closing, and that if I was one of the last to get into the queue, they would finish off all the people who were in the queue at closing time.   I still had to wait about 25-30 minutes.   

 

IRS:  800-829-1040 (7AM-7 PM local time) Monday-Friday

 

When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.

  • First choose your language.  Then listen to each menu before making the selection.
  • Then press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions." 
  • It may then ask for your SSN, but do not enter it.  Just wait.    If it asks for SSN a second time, still do not enter it.
  • Then it will get "tired", and you'll get another menu.  Choose 2 for "personal".
  • Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
  • I usually use a speakerphone so I can work on something else while waiting.

 

If you have no luck reaching the IRS, or don't get satisfactory information, you can try contacting the IRS Taxpayer Advocate Service for your area.    They are especially prone to help if you have a financial hardship, so stress that, or if there have been continued delays with lack of info from the IRS.    At the following IRS website, select your state from the dropdown menu, and it will give you the number of your IRS Taxpayer Advocate.    If the Taxpayer Advocate can't/won't help you, ask them to transfer you to an IRS agent.  A couple of users reported that at least for them, that was a backdoor route to the IRS.

 

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

 

Also see this article for more info on how the IRS Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

If I filed my taxes 3 months ago and still have not received them has anyone else been experiencing long waits for your taxes I'm so behind in bills I just need my taxes?

@lankaykeat88 - the IRS is woefully backlogged, esp. if you paper filed.  Figure it's 6-9 months from the time you filed for paper filed returns.  Here is what the IRS states: 

 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to October 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before October 2021 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

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