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Level 2
February 5, 2025
Question

I would like a refund for State E-file because my state won't accept E-file for some reason. I would like a refund of $25

  • February 5, 2025
  • 1 reply
  • 0 views
Turbo tax charged me the $25 for E-file but then a screen came up and said, due to a tax situation I can not file with E-file for my state. According to Turbo tax, due to this issue I should get my $25 back. But I can't get anyone to respond to me.

    1 reply

    Level 15
    February 5, 2025

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    February 9, 2025

    Thank you.