I will never use turbo tax again, I haven't received my state refund and I cant get answers

[mesquitebean]

What state is it? 
Some states are quicker than others; some are quite slow. And any of them can decide to examine a return more closely for various reasons.  Some states have had considerable delays as they crack down on fraudulent returns.

We can tell you how to check on your state refund and how to contact your state tax agency, if needed.  

First, however, you need to make sure the state return was successfully filed.
How did you file the state return?  Did you efile, or did you choose to print, sign, and mail?

If you efiled, double-check with this tool to be sure the state return was efiled successfully and accepted:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If you filed by mail, did you print, sign, and mail it?  TurboTax does not mail it for you.

The following FAQ tells how to track a state refund.   There may also be a FAQ or notice on your state tax agency's website with into on about how long it takes to get a refund, and how long to wait before phoning them.

FAQ: How do I track my state refund?

https://ttlc.intuit.com/replies/3300211