I was told by your representative that I would receive a refund for Turbo Tax paid in November. I have not received a refund. Why?

My PC is no longer supported by Turbo Tax, but I have been charged for the 2025 product.

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I was told by your representative that I would receive a refund for Turbo Tax paid in November. I have not received a refund. Why?

Support: https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Make sure to select Billing and not tech support.

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