turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

tywann20
New Member

I was charged turbotax fees for a rejected return. i just want my money back and im taking my taxds elsewhere for all this hassle

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies

I was charged turbotax fees for a rejected return. i just want my money back and im taking my taxds elsewhere for all this hassle

You will have to contact Support for a refund.

 

How do I contact TurboTax? (intuit.com)

I was charged turbotax fees for a rejected return. i just want my money back and im taking my taxds elsewhere for all this hassle

Sorry but the online fees are to prepare the return, whether you efile OR print and mail.  You can still mail the return.  Why did it reject?  

tywann20
New Member

I was charged turbotax fees for a rejected return. i just want my money back and im taking my taxds elsewhere for all this hassle

it says my state return rejected so it ended up rejecting my whole tax return and i filed 9months ago so i just want that fee back so i can handle business elsewhere.

I was charged turbotax fees for a rejected return. i just want my money back and im taking my taxds elsewhere for all this hassle

Oh, did you use the Desktop installed program?   Yes you can ask for the $20 or 25 state efile fee back.  But if the state rejected it would not have rejected the whole return including federal.  Why did it reject?  Did you ask when it rejected?  We could have helped you fix it.  

tywann20
New Member

I was charged turbotax fees for a rejected return. i just want my money back and im taking my taxds elsewhere for all this hassle

i have no desktop available at the moment and i think my state return was filed incorrectly due to incorrect preparation. my state return rejected 2days after it said accepted on my federal(they were filed at the same time)and im too confused and need professional assistance but cant afford it.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies