I was approved for the TurboTax advance loan, my taxes were accepted, but I did not receive the loan why ?

[5656596]

Why didn't I receive the TurboTax advance loan ?

[Mandemin]

Same here. Was accepted yesterday at 6:06 but have not seen anything. Really confused bc I feel like if it wasn’t coming I would have chosen my own bank.

[Eddywordo]

Mine was approved last friday(1/17/25) and I still haven’t received the advance either.  I know I applied for it, but even if I wanted to double check that I DID apply for it, there’s no way to. 

at first I thought it may have been due to the irs accepting my return later in the evening, the run up to the inauguration, the fact that Monday was a holiday…but now I’m wondering if it’s even going to happen?  I haven’t gotten a denial email or anything. I 100% qualified for it, and I do it almost every year.  Some kind of loan acceptance or rejection email or in app notification would be super helpful lol. 

[CatinaT1]

See this resource for more information: 

Offer details and disclosures for the Refund Advance program

The IRS is not officially accepting returns until January 29. 

[tmomma25]

Our returns were accepted though. Some returns are accepted early every year in the test batch. Past years, The refund advance was deposited when accepted, early or not. This response is not providing clarity. 

[CatinaT1]

This is all the information we have in Community

[tmomma25]

This is the first year this has happened. No one can provide an answer. I'm relieved to know it's not just me. 

[lmmask10]

Same thing happened to me both this year and last year. Such a scam I will not be using TT again 

[tmomma25]

They are up to something per usual. Ridiculous 

[MarilynG1]

If you're approved for the Refund Advance, you should receive an Email from Credit Karma.  

Here's a link to Credit Karma Support and more info on Linking your TurboTax Account to Credit Karma. 

@lmmask10  

@tmomma25 

[tmomma25]

An email for what? Just let it go if y'all don't have any real answers. Clearly you guys don't know what's going on and that's okay. 

[Alisawarren30]

I followed all required step with turbo tax, intuit and ck also. i was approved for advance loan but for me  it shows i only get a 5 day advance. i dont undersTand how can they one its was agreed signed and sent.  im upset bc i COULD HAVE USED ANOTHER COMPANY HAD I KOWN IO WASNT GOIG TO GET MY ADVANCE THT I WAS APPROVED FOR AND USED MY BANK ACCT INSTEAD OF HAVING TO DOWNLOAD ANOTHER APP I DIDNT HAVE TO HAVE VERY MAD AND SO MISLEADING ALMOST FRAUDULENT CHANGING DOCUMENTS ONLINE AGREEMENTS I SHOULD SAY THEY CAN CHANGE????????f