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grewvin
New Member

I've yet to get my refund, I've given the IRS all they have asked for. I dont know what to do. I filed in Feb. and I feel like I'm hardly important to you guys or the IRS

 
1 Reply
DoninGA
Level 15

I've yet to get my refund, I've given the IRS all they have asked for. I dont know what to do. I filed in Feb. and I feel like I'm hardly important to you guys or the IRS

Once the IRS has accepted your tax return then there is no way for the TurboTax software to check on the status of the return or the tax refund.  Since the tax return is self-prepared using the TurboTax tax preparation software only you can check the status or speak to the IRS.  You may want to speak to a Tax Advocate about your situation.

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

Or you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

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