You'll need to sign in or create an account to connect with an expert.
You will need to log into the same account that was used last year. If you used our Federal Free product you will need to purchase PLUS benefits to retrieve that information (PLUS benefits must be purchased yearly in order to receive benefits) or you can go to https://www.irs.gov/individuals/get-transcript. If you purchased a product last year, your AGI will import to this years return or it will be on your Tax Timeline if you chooses not to import.
If you believe there are more than one account, you may want to try the account recovery process:
https://myturbotax.intuit.com/account-recovery/
Take a moment to look over this FAQ to ensure you are using the correct field for your 2015 AGI.
https://ttlc.intuit.com/replies/3301618
Follow this FAQ if you have access to the TurboTax Online account you used to file last year.
https://ttlc.intuit.com/replies/5574744
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
marissa414
New Member
Piwacket53
New Member
danolson115
Level 1
fruben
New Member
kodie-sears-12
New Member