@ jkm1995 wrote: "I started my taxes but don’t see last year’s and apparently it’s duplicate?"
I assume you are using Online TurboTax and that you used Online TurboTax for 2024 as well.
So after you started your 2025 online return, and if you have gone through enough screens to start entering data in the MY INFO section, are you saying the 2024 data did not automatically transfer in to populate your 2025 return? In the left menu column when you choose TAX HOME tab and then go to the Tax Home page, then scroll way down to "Your Tax Returns & Documents" and choose 2024. Is the prior return not there? Not sure what you mean by "duplicate." Do you mean you have multiple accounts?
How to look for multiple accounts:
You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.
To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below. When using the Account Recovery tool, try using your phone number first if you can still access it. After that, if necessary, then run the tool on your email address(es) you can access.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If still no luck after running that on your phone number you can still access and email address(es) that you can access, here's another method:
Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by other parameters.
