I spoken with the IRS and they said they deposited my $435.33 into My account on May the 7th

[wj2134411]

My bank said my federal tax refund wasn't deposited into account

[DoninGA]

The IRS can tell you when they issued the direct deposit.  They cannot tell you when the tax refund became available in your bank account.

There can be up to a 5 day delay from the time the refund was issued to when it is available in your bank account.

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228

Or email - TPG-CSsupport@greendotcorp.com