I received my refund on my turbo tax card but I cannot use the card! Called the green dot bank they can’t do anything!!!!! I can’t use my refund!

moore-char · ‎January 29, 2020

BrandiLO · ‎January 29, 2020

Have you created an online account and activated the card?

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dupreesabrina · ‎January 29, 2020

I can’t use mines either. There is an issue with some cards declining transactions so they have to send out a new one.

BrandiLO · ‎January 29, 2020

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank, you will need to contact them by clicking here to get the most accurate information. You may also wish to contact them via facebook: https://www.facebook.com/GreenDotBank/

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I received my refund on my turbo tax card but I cannot use the card! Called the green dot bank they can’t do anything!!!!! I can’t use my refund!