I received another w2. but I already have my refund. What do I do?

[2813529679]

I have not gotten my refund nor has it been accepted to the the irs

[DaraLO]

@2813529679 Can you provide more detail about the exact issue you are experiencing?

[VolvoGirl]

@2813529679  For what year?  It is too early for 2020.  The IRS doesn't open filing until Feb 12 this year.

For 2019.....

 Did you efile or mail your return? When? They didn't start opening the mail until June that was stacking up. Back in March the IRS closed their processing centers and stopped processing mailed tax returns.
See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

If you efiled....Was your return Accepted?When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?