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I received an email about using different TurboTax accounts
Hi there, |
You're using a different TurboTax account this year. It's important that you contact us right away. |
TurboTax Customer Support: [phone number removed]
___________ I did use another account so I know it is good. However when I called I just received an automated call asking if I was calling because I received the email. I said yes and then it told me to take a two question survey. Does this mean I'm okay and not on a 48 hour hold or do I need to actually talk to someone? |
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I received an email about using different TurboTax accounts
After the 48 hour period is over, TurboTax will transmit the return in accordance with IRS regulations. Please see the below for additional information: I received an email about a return with my information being on hold
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I received an email about using different TurboTax accounts
I'm using a different account since my wife divorced in October 2020, but your software doesn't take that into account. Perhaps you should change that for the future.
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