I received a reduced amount in a check from Green Dot and my banking information is correct on my return. Why was it not deposited?

[baclapp1]

I was charged Refund Transfer Fees and a Return Item Fee. My bank never received the deposit. THe information is correct on my return

[TiffanyL]

For this, you would either need to reach out to Green Dot or reach out to TurboTax customer support and speak with someone about the Refund Transfer fee and the Return Item fee. Please let us know if this helps.