I received a letter from my state about a miscalculation on our deductions for tax year 2023 resulting in an underpayment. Who is responsible us or Turbo Tax?

[msulimo]

TurboTax did not divide the total deduction between my spouse and me correctly (the sum was higher than the total deduction) causing the underpayment (over refund?). I feel like this is a failing of the software, and we should not be responsible for the discrepancy.

[LeticiaF1]

You can submit a claim un der the TurboTax 100% Accurate Calculation Guarantee.  To do this see the TurboTax help article below for steps on how to do this:

How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee or 100% Accurate, Exp...