I never received my TurboTax debit card when I filed back in February. Now getting email saying stimulus money put on card. How do I get my card? Cannot get help calling!

[Irene2805]

If you don't have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. 

 
Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate their patience.   For additional questions, including how to receive a check, please go to our Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/ 

[Erikeckelman]

The irs put my money on a greendot routing number from 2018. I know it's one of these cards. I do NOT have log in information from 2019 because I ended up not getting my tax return because student loans ended up taking them in 2019. Now my stimulus money is in one of these accounts from this turbo card and I have no way to talk to someone about it. I have the account and routing number that the money was deposited into. I wouldn't mind keeping it in this account if I could get a replacement card to USE the money. Yet again i can not log on to a account to ask for a replacement because i didnt make one back in 2019. Please help

[ReginaM]

Due to unprecedented traffic you may experience some delays on the site or  phone line.   TurboTax Debit Card Help