I never received my turbo tax card. Any time I try to report the card not received, the system wants the card number. How can I talk to a person?

janeylynn0711 · ‎January 30, 2020

JakailaLO · ‎January 30, 2020

Please see this Turbo Tax FAQ regarding your Refund Advance temporary card.

If you created a Turbo Visa Debit Card online account and have funds available but you’re unable to use your temporary card number for online purchases, call us toll-free at (888) 285-4169.

If you received a Refund Advance last year, you’ll need to create a new account to see your Refund Advance funds for this year. You won’t see the funds if you log in with the account you made last year.

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I never received my turbo tax card. Any time I try to report the card not received, the system wants the card number. How can I talk to a person?