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vincedue423
New Member

I never received my refund. it's been several months, still says processing I think but I'm not sure. I. know my address + account info I filed with are not correct so how do I fix that

 
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Accepted Solutions
xmasbaby0
Level 15

I never received my refund. it's been several months, still says processing I think but I'm not sure. I. know my address + account info I filed with are not correct so how do I fix that

If you used incorrect banking information for a direct deposit, the refund will be returned to the IRS and then the IRS will mail a check to the address on your tax return.  If your address is incorrect, you need to send a change of address to the IRS.

 

https://www.irs.gov/pub/irs-pdf/f8822.pdf

 

As for "still processing"---many federal refunds are delayed by the pandemic.

 

To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)

 

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  Many refunds are taking longer during the pandemic. 

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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1 Reply
xmasbaby0
Level 15

I never received my refund. it's been several months, still says processing I think but I'm not sure. I. know my address + account info I filed with are not correct so how do I fix that

If you used incorrect banking information for a direct deposit, the refund will be returned to the IRS and then the IRS will mail a check to the address on your tax return.  If your address is incorrect, you need to send a change of address to the IRS.

 

https://www.irs.gov/pub/irs-pdf/f8822.pdf

 

As for "still processing"---many federal refunds are delayed by the pandemic.

 

To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)

 

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  Many refunds are taking longer during the pandemic. 

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

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