I never received my 2023 refund, so now I’m amending and says that I owe asks me how I want to pay my taxes due I don’t owe I never received the original refund

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I never received my 2023 refund, so now I’m amending and says that I owe asks me how I want to pay my taxes due I don’t owe I never received the original refund

Are you amending because you didn't receive your refund or to change something on your original return?

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