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adaub191968
New Member

I need to see if I did my taxes through TurboTax 4 years ago ..Can you access that information ..Thank you

I need to see if I can access 2012 information that's four years ago
1 Best answer

Accepted Solutions
DoninGA
Level 15

I need to see if I did my taxes through TurboTax 4 years ago ..Can you access that information ..Thank you

See the following TurboTax support FAQ on accessing a copy of a 2015 or earlier return completed using the online editions -https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.

You have to sign onto your TurboTax online account with the exact same userid and password you used to create the account.

If you may have forgotten some of your login information, see the following TurboTax support FAQ -https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password

Or you may have multiple accounts, see this - https://ttlc.intuit.com/questions/1901486-problems-associated-with-multiple-turbotax-accounts

If you receive a message that your tax return is Locked or that you need to pay for the account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/2926523

If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.

Use the following TurboTax website to contact TurboTax customer service/support.  Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

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2 Replies
DoninGA
Level 15

I need to see if I did my taxes through TurboTax 4 years ago ..Can you access that information ..Thank you

See the following TurboTax support FAQ on accessing a copy of a 2015 or earlier return completed using the online editions -https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.

You have to sign onto your TurboTax online account with the exact same userid and password you used to create the account.

If you may have forgotten some of your login information, see the following TurboTax support FAQ -https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password

Or you may have multiple accounts, see this - https://ttlc.intuit.com/questions/1901486-problems-associated-with-multiple-turbotax-accounts

If you receive a message that your tax return is Locked or that you need to pay for the account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/2926523

If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.

Use the following TurboTax website to contact TurboTax customer service/support.  Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

Critter
Level 15

I need to see if I did my taxes through TurboTax 4 years ago ..Can you access that information ..Thank you

        

Here's info on how to access your Online returns
https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online 

If the returns are locked see this post on how to pay for 2015 to access them:
https://ttlc.intuit.com/questions/2925659-trying-to-upgrade-to-turbo-tax-plus-so-i-can-get-copies-of...

You have to log in with the exact same user name and password. Check and see if you have more than 1 account.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have 

Use this TurboTax account recovery website to get a list of user ID's for an email address.  Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/


Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.


If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 


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