You have to initiate a refund trace through the IRS. IRS Refund Inquiries
Your claim for a missing refund is processed one of two ways:
- If the check wasn't cashed, you'll receive a replacement check once the original check is canceled.
- If the refund check was cashed, the Bureau of the Fiscal Service (BFS) will provide you with a claim package that includes a copy of the cashed check. Follow the instructions for completing the claim package. BFS will review your claim and the signature on the canceled check before determining whether they can issue you a replacement check. The BFS review can take up to six weeks to complete.
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