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"how come I haven't received it yet"
Does "it" refer to a Federal refund?
Did you print, sign, and mail your return paperwork? TurboTax does not mail it for you.
After 4 weeks from mailing, it should show up in this tool. How long has it been?
It takes 6 weeks or so to normally get a refund after filing on paper by mail. Longer if they have to review anything or extra processing. If it's been longer than 6 weeks, we can tell you how to phone a live agent at the IRS to inquire.
I have the same thing going on, tried to file online and ended up having to mail in paperwork and that was a month ago, when I try and check my status for refund or return on the IRS website it says they don’t have any thing about the status of it. What do I do know? I mailed all the paperwork in with a signature as well as my w-2 so I don’t know what to do now
You can also try calling the WMR automated hotline: 1-800-829-1954 or visit the IRS website.
Please see below.
Why is there no record of my return at Where's My Refund ...
The IRS is "continuing to process tax returns, issue refunds and help taxpayers to the greatest extent possible."
Please refer to the following link for an update on what's happening.
https://www.irs.gov/newsroom/taxpayer-assistance-center-statement
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