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I'm trying to get into the 1099-int section of Turbotax Self-Employed. Turbotax just keeps returning me to "Your income and expenses". Has anyone else seen that and found a way to fix?

I just want to edit the interest I have from 1099-INT and the "Edit/Add" button just doesn't work.  I've tried it on Chrome and Firefox in case it's a browser issue.  Same result.  I've also deleted the two 1099-INT forms I had previously entered.  Still can't get in.  This is for the current year's (2021) return.  Hmm...

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5 Replies

I'm trying to get into the 1099-int section of Turbotax Self-Employed. Turbotax just keeps returning me to "Your income and expenses". Has anyone else seen that and found a way to fix?

For interest income you 'received", correct?

 

I'm not the best person to answer this, but I think you have to click into the Personal taxes tab  (left-side on the Online software browser screen) , to get to that income section.

 

I think @xmasbaby0 m is more knowledgeable about SE version navigation than I am.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

I'm trying to get into the 1099-int section of Turbotax Self-Employed. Turbotax just keeps returning me to "Your income and expenses". Has anyone else seen that and found a way to fix?

Yes----click into the Personal section.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I'm trying to get into the 1099-int section of Turbotax Self-Employed. Turbotax just keeps returning me to "Your income and expenses". Has anyone else seen that and found a way to fix?

Thank you both for the replies!  However, it's not "finding" the place to enter the information that is the difficulty.  The trouble is that when I click on the "edit/Add" button of that section, it simply doesn't work.  Now that the online support folks are supposed to be available, I'll give them a shout too.

Thanks again, and I'll provide an update here if/when it's resolved.  I'm very much hoping the advice isn't to delete my return and start over!

DaveF1006
Expert Alumni

I'm trying to get into the 1099-int section of Turbotax Self-Employed. Turbotax just keeps returning me to "Your income and expenses". Has anyone else seen that and found a way to fix?

It depends. You may need to clear your cache and cookies from your browser and then shut down and reboot. This works well quite often. 

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I'm trying to get into the 1099-int section of Turbotax Self-Employed. Turbotax just keeps returning me to "Your income and expenses". Has anyone else seen that and found a way to fix?

I tried all the suggestions - yours and that of TurboTax support - but to no avail.  The issue is in fact still with the Support folks, but I've waited long enough and will just delete my return and start over, something I was trying to avoid but don't want to wait any longer.  Thanks for your quick responses!

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