I just want to edit the interest I have from 1099-INT and the "Edit/Add" button just doesn't work. I've tried it on Chrome and Firefox in case it's a browser issue. Same result. I've also deleted the two 1099-INT forms I had previously entered. Still can't get in. This is for the current year's (2021) return. Hmm...
You'll need to sign in or create an account to connect with an expert.
For interest income you 'received", correct?
I'm not the best person to answer this, but I think you have to click into the Personal taxes tab (left-side on the Online software browser screen) , to get to that income section.
I think @xmasbaby0 m is more knowledgeable about SE version navigation than I am.
Yes----click into the Personal section.
Thank you both for the replies! However, it's not "finding" the place to enter the information that is the difficulty. The trouble is that when I click on the "edit/Add" button of that section, it simply doesn't work. Now that the online support folks are supposed to be available, I'll give them a shout too.
Thanks again, and I'll provide an update here if/when it's resolved. I'm very much hoping the advice isn't to delete my return and start over!
It depends. You may need to clear your cache and cookies from your browser and then shut down and reboot. This works well quite often.
I tried all the suggestions - yours and that of TurboTax support - but to no avail. The issue is in fact still with the Support folks, but I've waited long enough and will just delete my return and start over, something I was trying to avoid but don't want to wait any longer. Thanks for your quick responses!
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
moehf74
New Member
dawnimit
New Member
husky118
New Member
Bill413
New Member
yvettecoleman09
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.