I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

[meme0033]

I'm on phone holding to verify.They hung after waiting 30 min.Now on phone waiting again.

[kristalrob23]

Well I have an update not a good one tho. Finally got thru to registration to look at my transcript and the one for this year says no information available at this time

[jmntgmry89]

I spent almost an hour on the phone just for them to tell me once you have to verify your ID then it can take 9 weeks to process because it is done by hand. That everything must be filled in by hand so it can take time. That is just a bunch of nothing. I don't understand what the problem is.

[kristalrob23]

@jmntgmry89 I know right

[cass-e-]

@jmntgmry89 on another thread the majority of people who got the verification letter got their DD within a week of verifying.

[jmntgmry89]

@cass e. I can only hope that is true and happens for me. If not I will be waiting a while.

[kristalrob23]

Any updates?

[snodnaki0989]

Lol none at all @kristalrob23

[kristalrob23]

@snodnaki0989 same here. Just thought I would check in to see if anyone had any luck

[snodnaki0989]

@kristalrob23 I want to call again but I feel like it’s gone stop the review of it. Just don’t know what to do at this point

[kristalrob23]

@snodnaki0989 I feel you. I guess it's just the waiting game

[jaydensmommy2016]

Nothing so far with me. I moved and changed addresses the week after i filed. So if i did get a letter it will be forwarded to me.

[snodnaki0989]

I’m tired of the waiting game. I need my FUNDS!!!!

[kristalrob23]

@snodnaki0989 I feel you. I did finally get through to look at my transcript but this year tax info isn't Available so I know mine ain't even being looked at. I filed my taxes on 1/17. Got a letter on 2/13. Called on 2/13 was told I successfully verified but a 9 week waiting period.  Call two weeks later which was on 2/27 and the lady confirmed that I had received a letter and that I had called on 2/13 I told her yes and she said my case was closed out on 2/14 and everything looked good. Well that was two weeks ago now so I guess just patiently wait

[kristalrob23]

One of my good friends who works with the IRS told me that once you call and verify your identity unless you have a status change or get another letter you shouldn't repeatedly call because it will draw red flags for identity theft. He told me to just be patient