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lamadrina1982
Returning Member

I'm going to the irs site to check my status and it's telling me information does not match why

 
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1 Reply
JakailaLO
Intuit Alumni

I'm going to the irs site to check my status and it's telling me information does not match why

First, verify your return was accepted by the IRS. https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

 

Next, make sure you wait at least 24 hours after acceptance before using WMR. If it was accepted, make sure when checking your refund status on the Where's My Refund? site, to only enter your federal income amount, not federal and state combined. Another important factor can be if you are married filing jointly and make sure you are using the Social Security Number for the name that appears first on the return. 

 

If your return was accepted and the information is being entered correctly in WMR and still no status, the IRS website only updates once a day, usually during the overnight hours, check back daily around the same time each day to check to see if it has updated.

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