turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I just received a letter from the IRS saying that my payment was rejected "unable to locate account". What do I do now?

I filed my Federal taxes with Intuit, and received an acceptance letter from Intuit.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

I just received a letter from the IRS saying that my payment was rejected "unable to locate account". What do I do now?

Your tax return "file" was accepted, but apparently something was wrong with the tax payment itself..

So....You and pay the IRS by check using the information on the letter they sent to you.

…..,,,read it closely, they may allow it to be paid thru DirectPay  ( https://www.irs.gov/payments/direct-pay )

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question