turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

_frank-10
New Member

I haven't entered my w2 info and it's already telling me I'm getting zero dollars

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

I haven't entered my w2 info and it's already telling me I'm getting zero dollars


That is not unusual.  There are many reasons that could result in such a situation; and since this is a public forum you do not want to post your personal information.

Each income entry is processed as if it were the only income you had; thus until you enter ALL W-2s your input data is incomplete and hence incorrect.

Make sure you entered the information CORRECTLY and did not mis-type any numbers

The 'monitor' is only a guide (marketing hype).  It is generally meaningless until you have entered ALL of your information since the calculations are inter-related.


message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies