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_frank-10
New Member

I haven't entered my w2 info and it's already telling me I'm getting zero dollars

 
1 Reply
retiree
Level 7

I haven't entered my w2 info and it's already telling me I'm getting zero dollars


That is not unusual.  There are many reasons that could result in such a situation; and since this is a public forum you do not want to post your personal information.

Each income entry is processed as if it were the only income you had; thus until you enter ALL W-2s your input data is incomplete and hence incorrect.

Make sure you entered the information CORRECTLY and did not mis-type any numbers

The 'monitor' is only a guide (marketing hype).  It is generally meaningless until you have entered ALL of your information since the calculations are inter-related.


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