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I have not received my verification email

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6 Replies
NashayLO
Intuit Alumni

I have not received my verification email

To receive your verification code, the best way is to change your email address, verify it, then change it back to the other email address. For additional tips and steps, please see this TurboTax FAQ, What if I'm having trouble with my filing verification code?

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stack527
New Member

I have not received my verification email

I have not received a verification code

AshleyLO
Intuit Alumni

I have not received my verification email

@stack527 If you're having trouble receiving your filing verification code, please see the following TurboTax FAQ: What if I'm having trouble with my filing verification code? 

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HeidibethMorris
Returning Member

I have not received my verification email

Verification email is not being received - AND your email is listed correctly

01) log into your tax return

02) bottom left you should see: "Intuit Account"

03) Temporarily change the email address listed - click on "Sign in & Security"  

04) click the " > " to the right of your Email Address

05) change your email address to anything & enter a 2nd time to confirm then hit "Save"

06) now we are going to correct it back - click the " > " to the right of your Email Address

07) Enter your correct email address back & enter a 2nd time to confirm then hit "Save"

08) click the blue words " Verify email" and check your email for the verification email and follow it's instructions (may be in your junk or spam folder)

 

To Get back to your tax return  

01) you will notice that your browser had opened a second tab or window (depending on your settings). Just click on the one that says "TurboTax..."

n5794507
New Member

I have not received my verification email

you took money, now give me the email code so i can be done with this nightmare

ChondelLO
Intuit Alumni

I have not received my verification email

We don't have access to your records in this public forum.  Please click here for assistance obtaining your verification code. If these steps do not help, please click the link below for assistance. 

 

What is the TurboTax phone number?

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