I have not got my tax return yet and I filed January 31st. Turbo is going to take their fee out of my bank when I haven’t got it back nor do I even know when I am going to. When you call to find

[ChondelLO]

It looks like your question got cut off. Please respond back so that we can try to help.

[jollygirl1983]

Yes I haven’t got my taxes back. 

[HeatherPLO]

Have you confirmed your filing here to be sure? https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

Since it has been longer than 21 days, you will need to contact the IRS directly concerning the delay, to do that, please see the information here:

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions." 

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.