I have a question why is y'all keep on sending me this emails talking about my refund is on its way and been saying that ever since ever since the 24th today is the

Okay so keep on getting this emails about that my refund it's on her way and it is saying that since the 24th of February 2025 and when I go on to my turbo test account and I chat with the online I chat with the one of those life people and I asked I asked him if my refund away and it says it got sent it it wasn't my refund and it's on his way so what is that true or no

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