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I had to fix an error on my return and I’m trying to re submit them and it just keeps reloading. Has anybody had this issue?

 
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4 Replies
Mscyg01
Returning Member

I had to fix an error on my return and I’m trying to re submit them and it just keeps reloading. Has anybody had this issue?

I am having the same issue and technical support is NO help!

LenaH
Employee Tax Expert

I had to fix an error on my return and I’m trying to re submit them and it just keeps reloading. Has anybody had this issue?

If you seem to be stuck on a particular page, it is recommended that you first log out of your TurboTax Online and delete your cookies.

 

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser. For more information on how to delete your cookies on the browser you are using, please see How do I delete cookies?.

 

@brittanychaney18

@Mscyg01

 

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I had to fix an error on my return and I’m trying to re submit them and it just keeps reloading. Has anybody had this issue?

I did this and it’s still doing the same thing

EbonyA
Intuit Alumni

I had to fix an error on my return and I’m trying to re submit them and it just keeps reloading. Has anybody had this issue?

Try using a different browser altogether and see if that helps @brittanychaney18 @Mscyg01.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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