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ratliffa1989
New Member

I filed with TurboTax last year and had fees taken out by santa Barbra and I haven't received any emails from TurboTax but definitely haven't received my 2nd stimulus payment at all but did the first

 
4 Replies
SusanY1
Expert Alumni

I filed with TurboTax last year and had fees taken out by santa Barbra and I haven't received any emails from TurboTax but definitely haven't received my 2nd stimulus payment at all but did the first

It sounds like you may have been one of the taxpayers who was affected by an IRS processing error that delayed payments.  

 

We are happy to share that TurboTax customers who were affected by the IRS processing error that delayed some stimulus payments should begin seeing deposits into their accounts as soon as January 8, 2021. 

 

This update may not be reflected in the Get My Payment tool at the IRS due to the focus on efforts to distribute the payments. 

 

These payments will be distributed to the account listed for your federal refund on your 2019 tax return.  If you did not have a refund in 2019, did not receive your 2019 refund via direct deposit, or did not file a return, the IRS may not have your direct deposit information and you should expect to either receive a check or to claim the payment on your 2020 tax return.

 

If you do not see a payment either in your bank account or your mailbox by January 15, 2021, you should claim your payment via the Recovery Rebate Credit on your 2020 tax return.  Please hold off filing returns until after this date to ensure that you are preparing the most accurate return possible.

 

If you should need to claim the credit on your tax return, you are encouraged to file early (but after January 15) to receive these funds as quickly as possible.  In TurboTax, you will enter information about the credit near the end of the interview in the Final Review section of the program. 

 

More information about the payments and any additional updates can be found at the following links:

 

 

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ratliffa1989
New Member

I filed with TurboTax last year and had fees taken out by santa Barbra and I haven't received any emails from TurboTax but definitely haven't received my 2nd stimulus payment at all but did the first

No TurboTax was supposedly going to fix the deposit issues and send all there TurboTax customers there stimulus payments to the correct bank accounts and I'm active in the online community and talk to lots and lots of people and millions of TurboTax customers have received there payments on Friday January 8th... there's a few who haven't and I'm one of those few,how can I check to see if TurboTax has my funds??? I called TurboTax and the employee did not know what the heck she was even talking about and went on and on about her personal life......if I don't receive my funds and I have to file it on my taxes I know I won't be using TurboTax ever again.i paid good money to use TurboTax's service to file my federal taxes and I didn't even receive any emails at all like all the other customers did letting them know there payments was coming I received nothing!!! Anyway for me to find out if TurboTax has my funds? 

ratliffa1989
New Member

I filed with TurboTax last year and had fees taken out by santa Barbra and I haven't received any emails from TurboTax but definitely haven't received my 2nd stimulus payment at all but did the first

Or is there a supervisor of the program I can call or speak to? Maybe the founder of TurboTax possibly???

ThomasM125
Expert Alumni

I filed with TurboTax last year and had fees taken out by santa Barbra and I haven't received any emails from TurboTax but definitely haven't received my 2nd stimulus payment at all but did the first

I am sorry you are having trouble with this.

 

Unfortunately, TurboTax cannot determine the status of your stimulus payment, as that information is held confidentially by the IRS.

 

If you had your TurboTax fees deducted from your refund when you filed your tax return, then the IRS may have sent your stimulus check to the bank that processed your refund, which is different from your bank. If this happened, then TurboTax will have notified the IRS of your correct account information. The funds would have been returned back to the IRS, so TurboTax does not have your stimulus payment and cannot therefore forward it to you.

 

Stimulus payments began to be deposited Friday (January 8th) for millions of our customers affected by the IRS error. We expect most of these payments to be available today, but banks could take a few business days to process your payment.

 

You can use the following link to learn more:

 

https://blog.turbotax.intuit.com/tax-news/why-havent-i-received-my-second-stimulus-check-48743/?cid=...

 

If you do not receive it by the time you prepare your tax return this year, you can apply for the payment on your tax return and it will be included with your refund.

 

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