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angelinajack517
Returning Member

I filed since dec 25 and I paid $30 for. Fee I still didn't get my turbo card or my taxes

 
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1 Reply

I filed since dec 25 and I paid $30 for. Fee I still didn't get my turbo card or my taxes

You couldn't have filed a 2019 tax return on Dec. 25 because TurboTax did not accept any returns until sometime in January. The IRS did not begin accepting returns until the end of January.

 

If you efiled your return, have you confirmed that it was submitted and accepted? 

https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

 

If it wasn't efiled and accepted, did you print and mail your return yourself? TurboTax doesn't print your return and mail it for you.

 

Unfortunately TurboTax gets no information about the status of your refund.
In normal times, the IRS says that most filers get their refunds within 21 days from the time their tax return is accepted.
Many returns are taking longer now since the IRS did not process returns for a while and there is now a big backlog of unprocessed returns.
Some press reports stated the IRS has started reopening offices and processing centers and are starting to process mailed returns again after not processing any for several weeks but no IRS press release has confirmed this.
They are now taking phone calls with a limited staff but it's hard to get through.

 

After the IRS receives your return and starts processing it, you can track the status of a refund at this web site: 
https://www.irs.gov/refunds

Here is an IRS Q&A with information about refunds:
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

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