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jaramocan
New Member

I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

i filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"
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I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

See the info I left you in the comment section above, including some things to check, and also how you can speak to TurboTax Support if necessary.

If your return has been processing at the IRS longer than 21 days, you can phone the IRS to see what you can learn about the delay.

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.

  • Then do not choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.

I usually use a speakerphone so I can work on something else while waiting.

View solution in original post

10 Replies

I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

The IRS says most people should receive their refund within 21 days.  What do you see when you check on the status of your Federal refund at this IRS website?
<a rel="nofollow" target="_blank" href="http://www.irs.gov/Refunds">http://www.irs.gov/Refunds</a>

I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

I see nothing but they accept it

I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

Anything you see

I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

timmisha01
Are you the same person as the thread owner, or are you posting in someone else's thread?
jaramocan
New Member

I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

Yes I am the owner of the account. I don't know my amount I'm getting back either. How much is my return?
jaramocan
New Member

I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

And I applied for direct deposit but on document that section is blank. Why?
jaramocan
New Member

I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

It has been 21 days

I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

"I don't know my amount I'm getting back either.  How much is my return?"

This is mainly a user community forum, so we won't know here.  You'll have to print out the return and look at it to see the refund amount, or you may be able to tell by signing back into your online account.

"I applied for direct deposit but on document that section is blank.  Why?"

Again, we won't know for sure in a user forum, but if you printed your return, and that section does not have any banking info, it sounds like you are either getting the refund by check, or you didn't complete the filing process.

Are you sure it was successfully efiled and accepted?
You can check here:
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efi...>

If you're sure the IRS has received it, and it has been longer than 21 days, we can tell you how to phone a live agent at the IRS.  I'll leave the steps to do so in an answer below.

If you need to speak to TurboTax Support, here's how:

FAQ:  How do I contact TurboTax?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3401489">https://ttlc.intuit.com/questions/3401489</a>

I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

See the info I left you in the comment section above, including some things to check, and also how you can speak to TurboTax Support if necessary.

If your return has been processing at the IRS longer than 21 days, you can phone the IRS to see what you can learn about the delay.

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.

  • Then do not choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.

I usually use a speakerphone so I can work on something else while waiting.
jaramocan
New Member

I filed my taxes since 2/17/17 and still haven't recieved my refund or an estimate of my return. Could you help me please?"

But you didn't answer the other question: "how much to I get back?" The line was blank

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