I filed my tax return through u guys. Now its indicating it didnt get filed whats up with this.

[xmasbaby0]

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef...>
If the IRS accepted it, what does it say here?  
<a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>           Or does your account say “Ready to Mail?”

[caldwell78]

ok i even have the printed copies signed that i sent off. I didnt know that i would get two emails that i dont have. deleted ? now what

[caldwell78]

it has not been filed

[xmasbaby0]

If you mailed in your tax return then you can check the status on the IRS site about 4 weeks after you mailed it.
<a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>
To track your state refund:    
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund">https://ttlc.intuit.com/qu...>

[xmasbaby0]

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed returns.  Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

In the future, if you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

[caldwell78]

mine did the same thing. Havent been able to find phone numbers that are good to turbo tax or IRS. Good luck