I filed my 2024 tax return using TurboTax on my laptop but the file is now gone. Where can I find it?

[mesquitebean]

@barbaramerlie  asked:  "I filed my 2024 tax return using TurboTax on my laptop but the file is now gone. Where can I find it?"

Does "on my laptop" mean you installed software?  If you used desktop software, is it for Windows or Mac?

In Windows the default folder for the *.tax2024 data file is the Documents\TurboTax folder.  So look there first.   Otherwise, search the entire computer system for any file ending in *.tax2024 and also look in the Recycle Bin.  A few users have stated theirs ended up mysteriously in OneDrive.   Also if you have multiple Windows user accounts, look and search in each one

It's always good to backup the data file and any PDFs in case you have any computer glitches, crashes, theft, etc.  Remember these are very sensitive files since they contain your personal info, financial data, and even bank account numbers so store them safely and securely.

[barbaramerlie]

Thanks.  Yes, I use the desktop version for mac.  I've checked all over including one drive and my icloud accts. 

Interestingly enough, when I sign into my intuit account and request the email code for verification, I never get the email.  I've checked my spam/trash/etc and there's nothing.  Is something going on with intuit?