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bo2b
New Member

I filed my 2018 tax return. Now I need to file an amended return, but the error message is preventing me from viewing it. What is the solution.

 
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3 Replies
bo2b
New Member

I filed my 2018 tax return. Now I need to file an amended return, but the error message is preventing me from viewing it. What is the solution.

In order to file on line or on my computer, I still need to recover the information error 190 is preventing access too.  Do you have a phone number where we can speak by phone. 

MichelleLO
Intuit Alumni

I filed my 2018 tax return. Now I need to file an amended return, but the error message is preventing me from viewing it. What is the solution.

You are not able to file an amended return online. It needs to be printed and mailed. Please see the TurboTax FAQ How do I amend my 2018 TurboTax Online return? for instructions.

If you would still like to speak to TurboTax Customer Support, you can reach out via the Contact Us link below:

https://support.turbotax.intuit.com/contact/

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kadella
Returning Member

I filed my 2018 tax return. Now I need to file an amended return, but the error message is preventing me from viewing it. What is the solution.

They still need to get around the Error 190 and open the return to see exactly what to amend.  The question hasn't been answered.  I'm interested in the answer as I have the same issue.

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