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I feel VERY ripped off.

Wasn’t talking to you

AH82
Level 2

I feel VERY ripped off.

@NCperson wouldn't a LIVE SUPPORT TAX EXPERT have stopped him and said "Sir, you are not self employed"? What I don't understand, and Maybe you could shed some light on, is how you believe a corporation couldn't possibly charge someone incorrectly 🤦‍. I do believe that during a self employed tax return filing some of the important self employed questions could not be answered by a w2 employee, who has never filed self employed taxes. Oh and did I mention that live support would have realized he is not self employed? It's cool, no need to apologize. 

I feel VERY ripped off.

@AH82 - again, I'd suggest few things

 

1) first - lose the emotion - it is not going to get anywhere. You are whining and shortly no one is going to listen.

 

2) go back into the Turbo Tax program with your significant other and see how the check boxes work.   You are arguing about your signficant other's choices and unless you understand how the program works yourself, you are not going to get anywhere talking to Turbo Tax

 

3) On the one hand you state that he didn't use live support: 

 

They charged my boyfriend $200 for live self employed support.  He is neither self employed nor did he use live services.

 

But then you go on the state

 

wouldn't a LIVE SUPPORT TAX EXPERT have stopped him and said "Sir, you are not self employed"?

 

so which is it? if he did not use Live Support, then no, a Live Support Tax Expert would not have stopped him from upgrading to self-employed

 

4) Please get your story straight. It is about to fall on deaf ears.

Jadebree
New Member

I feel VERY ripped off.

Omg!! You literally just told me MY STORY!!! 

I just got off the phone and there was "nothing " that could be done.  I'm pissed.

I feel VERY ripped off.

Turbo Tax automatically started my taxes in Live Premium, which I used last year, but didn't need this year. I did not even get the option to choose a lower priced option. I didn't realize it until I got to the payment. $100 more!!

I am fed up, too!

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