Sorry----but your TurboTax fees are not determined by the amount of your income tax refund. Your fee is based on which version of the software you used to prepare your tax return. Your fee for using Deluxe would be the same even if you got NO refund or owed the IRS.
If you want to have a discussion with customer support:
To call TurboTax customer support
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
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