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I e-filed and my prepaid card was receive, however it says my balance is $0. What do I do?

 
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1 Reply
MichelleLO
Intuit Alumni

I e-filed and my prepaid card was receive, however it says my balance is $0. What do I do?

Once the IRS approves and issues your refund, your refund will be deposited directly to your Turbo Prepaid Visa card. Please see below for more information on "When will my refund be deposited to my Turbo Prepaid Visa Card?"

https://ttlc.intuit.com/replies/6419974

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