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ddtreasure
New Member

I downloaded TurboTax 2018 last night and my computer froze up and ended up getting charged twice for it. How do i get the one charge reversed? Dusty Dilldine

 
1 Reply
DoninGA
Level 15

I downloaded TurboTax 2018 last night and my computer froze up and ended up getting charged twice for it. How do i get the one charge reversed? Dusty Dilldine

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

Use this TurboTax website to check your orders and payments - https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

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