I did not want identity protection. I think I purchased the wrong version of Turbo Tax. Can I get a refund?

[DoninGA]

Are you being asked to complete a Identity Theft Affidavit, Form 14039, and you do not have an Identity theft issue?
Delete the Form 14309.  Click on Tax Tools on the left side of the online program screen.  Click on Tools.  Click on Delete a form
If not this, then what exactly is being asked of you?

[bt1127]

I paid for more than I needed .  I don’t want Max Defense & would like a refund

[DoninGA]

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax