I did not do a final submition of my taxes because they were not complete yet, but I got an order confirmation email. I have already filed through another site

[ashleycharlene4]

I was checking to see if I could file state without the federal taxes, so did not want to file both. I have already filed my federal taxes and wanted to make sure the information was correct for another site to file my state taxes. I exited the turbotax site before filing, but just received an order confirmation email. They tax info was incomplete for the federal and they have already been filed so is there any way to cancel or make sure it wasn't filed twice?

[DawnC0]

If you already filed through another site, your return will be rejected.  And if you did not submit the tax return, nothing will be filed (or rejected).  You can't file a state return without completing a federal return on TurboTax.  All of the state information comes from the federal tax return.    

[dareed349]

I did not confirm my order and it has already appeared as a charge to my acct.

[BrandiLO]

@dareed346, This situation is handled best by contacting customer care. Please click here for directions.